Top Tags

Tag time

Immersion: Operating Framework and “Post Digital” Concept

The concept of an operating framework is to organize your time and effort into specific areas of focus.  In theory, and with appropriate discipline, an operating framework can accelerate one’s development in one or multiple areas.  The very nature of writing down one’s goals (or visually representing them) can plant these ideas and objectives into one’s subconscious, and this becomes a very powerful motivator even if you aren’t explicitly thinking of the framework on a daily basis (you shouldn’t be).

For example, here is an example of a partial framework from 2007 (Plane 6 – “Foundation”):

(Click on the image to enlarge)

While I listed electronics and software development within this framework, I didn’t end up spending a lot of time in these specific areas.  And that’s where the evolution of an operating framework becomes relevant; where are you focusing your energy?  And if you aren’t spending your time in certain areas, is this necessarily a problem?

In the Immersion (Plane 10) framework shown below, there is now a clear separation of what I’ve focused on in the past and what I ultimately need to focus on in the future.  This is a radical shift given that I’ve typically had to justify and take on multiple, parallel tracks that had little relationship to one another – other than the fact that one path was for survival, and the other more aspirational.  By logically separating these skills from the “core”, they will eventually become dormant and by default, the skills that I want to develop will have developed due to this increased focus (i.e. a self-fulfilling prophecy).

(Click on the image to enlarge)

Layered above these “dormant” skills are multiple layers of activity – all leading to a radically advanced portfolio along with an increased level of interaction weighted more heavily in the real-world than in the digital realm. What’s truly important here is that this increased interaction ultimately stems from a broader range of experiences.  Not surprisingly, this has a dual purpose; the greater one’s experiences, the greater one’s ability to learn, identify challenges and design solutions to those challenges.  Experiences represent a designer’s playground.

Finally, one concept that perhaps serves as the basis for this framework is John Maeda’s concept of “post digital”:

[Post Digital] is a term that I created as a way to acknowledge a distinction between those that are passed their fascination with computers, and are now driven by the ideas instead of the technology.  […] the “post digital” generation refers to the growing few that have already been digital, and are now more interested in Being Human.

Ultimately, this is exactly what Immersion is all about – I’m less interested in the technology for technology’s sake.  Rather I am interested in using technology to increase idea generation to make people’s lives better.

Contrast Ratio.

While the year is not yet over, 2009 has ultimately been a lesson in contrast.  In 2006 I went into a relationship with unique optimism, hope and love (marriage) to end up with feelings of terminal loss, distrust and despair (death).  Fortunately this experience has served as a catalyst to help me advance to a new level of consciousness and awareness.

While the phrase “experience” leaves considerable room for any sort of time measurement, for reasons of simplicity let’s assume there is a measurable start and end to the experience at hand.  For those who go into a situation that turns out similar to their original expectations, one can leave the experience with a sense of increased confidence in her/his ability to predict an outcome.  If these experiences repeat themselves – i.e. one is able to repeatedly predict an outcome – their confidence can grow.  In essence, these “positive” experiences begin to build a self-fulfilling prophecy where predictability and success go hand in hand.  After all, if I can look into the future, by default I have greater “control” over that future and my own destiny.

If, however, the experiences in which I partake have a different outcome than originally foreseen, then I may find myself taking part in an alternative self-fulfilling prophecy where “failure” and “unpredictability” are the norm.  In essence, I am losing the ability to predict the future and thus my feeling of “control” over my own destiny can and will likely erode.

Of course, what I am describing here are macro views and do not address the numerous nuances that can affect either scenario.  For example, one “bad” (or “good”) outcome does not necessarily mean that all subsequent outcomes will share a similar fate.  In addition, my ability to learn and adjust after each situation can significantly affect future experiences and their eventual outcomes.  While a continuous string of failures will eventually have a negative impact on one’s self-confidence, failure of any frequency or magnitude can be a powerful catalyst for action and innovation.

The ultimate goal is to find a balance between predictability and unpredictability, the latter of which resulting in some form of “lesson” that maintains this equilibrium.

So, what does an experience entail and how does one build the skills to achieve positive and more predictable outcomes?

An experience has a beginning, a “core” and an end.  A determination of whether the experience is going as originally planned or is deviating “off course” can occur in any of the three phases.  At a fundamental level, the basis of an experience is time.

While one can argue that there isn’t a “right” or “wrong” path for a given experience, at a basic level you have a sense of where you want that experience to go.  For example, if a relationship is showing signs of erosion, not doing anything may eventually lead to its failure.  Thus, making corrections to the experience “course” to enable its long-term success may be right thing to do.

Whether to begin a new experience depends a lot upon your values and your goals.  While this decision is usually subconscious, if you don’t have a clear sense of either, your experience will be somewhat random. However, if your goal is to experience things with purpose, then your ability to choose experiences that provide a foundation for the “predictability/unpredictability balance” will become that much greater.

Let’s assume that you have chosen an experience with purpose – you are now operating within the experience “core”.  Your next logical goal is to participate in the most meaningful and positive way that you can – i.e. striving to reach a “self-actualization” phase of consciousness and operation.  In order to achieve this state of being, you need to pay close attention to the “hierarchy of needs” structure – not only in its original definition but one that is applicable to the experience at hand.

Focusing on the concept of self-actualization – and the supporting hierarchy – are both important because they can determine the quality and duration of the experience.

For example, in attempting to reach self-actualization, the mind becomes overly concerned with reaching that pinnacle, and virtually ignores everything else.  When layers of the hierarchy become eroded, and you no longer have the direction that your goals were providing, your reality crashes to the ground.  It’s similar to climbing a mountain, reaching the apex, and then realizing that you are out of oxygen (i.e. your support structure).  How are you going to get down?

The aspect that is central to avoiding this dilemma is time.  Time is the only thing that is constant through your journey across the hierarchy.  It’s the measurement that you need to be focused on to ensure your long-term “survival”.  What is happening in the “core” of the experience?  Is the hierarchy “intact”?  If it is not, what are you doing to ensure its overall stability?

If you are able to identify with these questions and answer them objectively, the quality of the experience for not only you, but others that may be involved in that experience, will be that much greater.  At a basic level, it’s synonymous with an individual vs. team mindset – focusing on the former is appropriate, but not focusing on the latter is not.

It’s worth noting that simply because you believe an experience is worth the investment doesn’t mean that the operating environment will work in your favor.  Forces can work with or against you in all phases of the experience.  Being able to clearly recognize these forces and how they impact your experience (and your hierarchy of needs) is another valuable skill.

Making a decision whether the experience needs to “end” depends a lot on the experience itself.  Taking inventory of whether the experience is obligatory or optional, and/or if it continues to align with your values and goals are both excellent barometers to appropriately close or abruptly terminate the experience.  Delaying a decision to bring closure to an experience can ultimately erode aspects of the hierarchy of needs without it being obvious that you are doing so.

What’s the lesson here?  In order to benefit from any experience, you need to have a clear understanding of what you value, what you want to achieve and what you desire.  Once you have this level of understanding, your ability to benefit from and self-actualize within the experience is dependent upon your awareness of the experience itself.  It is this level of awareness and the resulting decisions which will pave the way towards experiences that ultimately build self-confidence through a unique balance of predictable and unpredictable outcomes.

While you don’t have control over the future, you do have some level of control over your own destiny.

(While I’ve used my career and relationship as a basis for the “experience” definition, it’s important to recognize that the use of this phrase is applicable for all experiences regardless of classification.)

The Mental Prison.

One of the interesting aspects of my personality is that my mind is able to think of different aspects to a given situation or problem with the intent to find the best “solution” or path.  If I am not aware of an immediate solution, I will naturally gravitate towards material to find alternative solutions and additional “dimensions” to that particular challenge.

While this technique works well in the professional arena, it can introduce numerous challenges in an interpersonal one.  Thinking about a particular challenge or problem in this way can turn one’s life into a “mental prison” from which she/he may find it impossible to escape.

A natural response to this dilemma is “How can one escape?”  Ironically enough, I think finding the answer should first start with an understanding of the problem.  That would naturally lead us to understanding the concepts of overthinking or overanalyzing.  I actually think we should start with the basic concept of thought.

You may be familiar with the phrase “I think, therefore I am” by René Descartes.  This phrase basically says that if you have any doubt that you exist, the simple fact that you are doubting this possibility means that you do indeed exist because there is an “I” who is doing the thinking.

So, at the “root” of all thought is yourself.  Your thoughts then start branching out from that single node.  One thought leads into another and then another, with interconnections building between the various nodes.  This, of course, is natural and is how normal learning occurs; you start with a fundamental concept and then you connect it with others to increase your skills.

If you think about a given topic long enough, a direct connection from the root node (“I”) will start to develop directly to that thought.  The more you think about “it”, the stronger that connection becomes and eventually that thought becomes associated with “you”.  The question then becomes “Are these connections referencing positive thoughts or negative ones?”  That determination is a quick way to identify who you are at that point in time.

Time is also a key element in this equation.  How long you think about a particular subject directly reinforces the linkage between “you” and that thought – the greater the duration and/or frequency, the stronger the linkage.

The depth of the thought is another key component.  “Depth” in this context refers to the degree of “links” from the base thought to the “target”.  The greater the depth, the greater the reinforcement.  Again, this measure of “thought depth” can be positive or negative.

For example, let’s say that you receive critical feedback at work for something that you thought would be accepted as “positive”.  The fact that these events are normally direct opposites (i.e. doing the right thing does not always lead to a positive outcome) can result in some degree of additional thought (due to dissonance).  The degree of the thought can vary depending upon the person and the situation at hand.  One path could result in a very shallow depth of thought:

1: Myself > 2: Feedback received > 3: Initial dissonance > 4: Reflection > 5: Accept disconnect > 6: Advance normally.

Another path with a greater depth of thought could result in significantly more “reflection”, a resistance to the original dissonance, and a “web” of thoughts that ultimately center back on the root thought node (“I”).  It’s not surprising that thoughts with greater depth of thought can ultimately “entangle” the person having these thoughts.

These concepts ultimately represent what I call the “mental prison”.  When the thoughts are associated positive elements, the prison becomes a place of enjoyment – when the thoughts are negative, it’s desirable to find an immediate exit.

Having a basic understanding of the mechanics behind overthinking or overanalyzing is the first step to cease doing so.  Gain an understanding of what you are thinking about, and identify whether the topics are positive or negative.  Start introducing positive thoughts immediately.  If the amount of time you’ve spent thinking about a given topic is significant, “start the clock” on a different thought stream and begin reinforcing that pathway.  If the thought pathway is “deep”, become conscious of the pathway and “self-correct” back to the root thought – yourself.  Reinforce the positive to combat and eliminate the negative.

Departure Board.

If there is one primary source of information in airports and train stations, it’s the “departure board” – the dynamic visual that shows arriving and departing traffic for the entire terminal.

In the past, this information was typically centralized to a single “board” – terminals such as Grand Central and Penn Station are prime examples.  As time went on – and as each terminal expanded to accept greater passenger numbers, this information became decentralized through supplemental video displays.

The primary variable driving change on the board is time.  Airline and rail schedules change fairly often and delays from weather or mechanical problems can result in additional scheduling changes.  Fortunately, the board is designed to quickly communicate these types of changes in an easy-to-understand manner.

I have always been intrigued with these displays – particularly in large transportation hubs – because their operation is so critical to the successful operation of the center.

One of the reasons I thought of this concept was to help me centralize the things I needed to focus on.  I was frustrated with task lists and supplementary artifacts to keep track of this information – I needed my own “departure board”.

Since I find myself in front of my computer screen most of the time, I thought this would be the best place for such a visual.  Using Photoshop, I created an image sized accordingly to my screen resolution which lists my key focus areas – Creativity, Bionic, Mental, etc. (from the REGEN framework).  Beneath each header, I listed the specific tasks that I was working on.  I then made that image my background.

What was once a blank screen is now an information source that helps increase my focus and keeps me moving in a positive direction – which is exactly what a departure board is designed to do.

Using your computer screen’s “real estate” for important information is one approach, but you may find an alternative place for such information.  Think of your life as an airline or rail terminal – where is the best place to keep track of your life?  How frequently should the “board” change?

Total Recall and the “Recovery Model”

In the movie Total Recall, Arnold Schwartznegger is faced with an interesting dilemma – he doesn’t know who he is.

“[…] While evading his assailants, he receives a phone call from someone claiming to be a former friend of his who had been asked to deliver a briefcase if he ever disappeared. The briefcase contains false IDs, money, weapons, devices, and a video player, containing a video disk he left to himself beforehand. Watching it, Quaid starts piecing together his past on Mars as a secret agent. […]” (Wikipedia, “Total Recall“)

When I saw the movie – now nineteen years ago! – I was intrigued with the concept of recording video for the sole purpose of watching it in the future.  It’s only recently where I’ve found a real purpose to employ this concept in real-life.

In the book “Blink“, Malcolm Gladwell focuses on the concept of “thin slicing” – gathering just enough data / information to accelerate decision-making, while still ensuring the decision is “sound”.

Interestingly enough, one of the examples presented in the text shows the downside of “thin slicing” – making rapid (but unconscious) decisions when faced with a life-threatening situation.  From the text:

“Our mind, faced with a life-threatening situation, drastically limits the range and amount of information that we have to deal with.  Sound and memory and broader social understanding are sacrificed in favor of heightened awareness of the threat directly in front of us.

“The optimal state of “arousal” – the range in which stress improves performance – is when our heart rate is between 115 and 145 beats per minute.  After 145, “bad things start to happen”.  Complex motor skills start to break down.  Doing something with one hand and not the other becomes very difficult.  At 175, we begin to see an absolute break-down of cognitive processing.”

From this excerpt alone, it would appear that making quality decisions in these types of situations is next to impossible.  Fortunately, with training and experience, we have the ability to improve our decision-making skills even when time is very limited.  From the text:

“Every moment – every blink – is composed of a series of discrete moving parts, and every one of those parts offers an opportunity for intervention, for reform, and for correction.”

What if, however, we took a reverse approach and conceptually accelerated time even further – i.e. providing a glimpse into the future?  This is where the Total Recall concept comes into play – i.e. recording video in the past for use in the future.

Let’s say that your house has been burglarized or that someone in your family has died unexpectedly.  In all likelihood, you are going to experience a sense of shock that such an event could happen.  The sheer disbelief may leave you somewhat paralyzed wondering what to do next.  Your ability to make effective decisions is going to be very poor.  Even if there are people there to help, you may find it difficult to comprehend what they are telling you.

One solution is to record instructions to yourself in advance of the actual event.

By accelerating time, you now have introduced a dimension of guidance that was previously unavailable.  You are, through the video, a digital representation into your subconscious.  By listening to the instructions presented in the video, you may be able to make better decisions to help you move forward and “survive” that particular event.  Providing guidance, encouragement and empathy in the video is also critical.

When you accelerate time, you have the power to develop effective “recovery models” to allow for enhanced decision-making in situations where one’s judgment and decision-making ability is impaired.

While the examples presented suggest the use of pre-recorded video for “life-altering” circumstances, this concept may also apply to situations where feelings of confidence loss or self-worth become at the forefront – the videos provide a temporary boost and represent perhaps the purest form of self-encouragement.